Privacy Statement:

 

INTRODUCTION
Pretty Spooky Candle Company, a company registered under the laws of the State of California, U.S.A. (referred to as "we," "our," and "us"), understands the importance of the privacy of individuals (referred to as "your", "you", and "store customers"). This privacy notice outlines the personal information we may collect, use, and disclose that information. We are committed to protecting your personal information.

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INFORMATION COLLECTION
When you purchase something from our store, as part of the buying and selling process, we may collect two types of information: 
Personally Identifiable Information (PII) 
Non-Personally Identifiable Information (Non-PII). 
PII is information that identifies you as an individual — for example, your name, address, telephone number, email address, credit card information, billing address, and shipping information. 
Non-PII is aggregated information, demographic information, I.P. addresses, user behavior data from web interaction metrics tools, and any other information that does not reveal your specific identity.
We may also collect PII about you from, among other places, the information you provide directly to us, information regarding the services that we currently provide or have previously provided to you, and information we receive from third parties relating to the establishment of our relationship or the provision of services to you.

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CONSENT
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange a delivery, or return a purchase, we imply that you consent to our collecting and using it for that specific reason only.
We will ask for your personal information for a secondary reason, like mobile or email marketing. We will either ask you directly for your expressed consent or allow you to say no.
If, after you've opted-in, you change your mind, you may withdraw your consent by updating your account or contacting us at info@prettyspookycandleco.com 

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DISCLOSURE BY LAW
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

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WIX STORES
Our store is hosted on wix.com. They provide us with an e-commerce platform to sell our products and services to you.
Your data is stored through Wix's data storage, databases, and general applications on a secure server behind a firewall.

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PAYMENT
Wix stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

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THIRD-PARTY SERVICES
In general, the third-party providers will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, such as Apple Pay, have their own privacy policies regarding the information we are required to provide for your purchase-related transactions.
We recommend that you read these providers' privacy policies to understand how they will handle your personal information.

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GOOGLE ANALYTICS
Our store utilizes Google Analytics to understand our website visitors and the pages they view.

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SECURITY
We take reasonable precautions to protect your personal information and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

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COOKIES
We may collect information about your general internet usage with a cookie file, which is stored automatically on the hard drive of your computer or on mobile devices. Cookies help us improve our site and deliver better and more personalized service. They enable us to estimate our audience size and usage patterns and store information about preferences, which allows us to customize our site according to individual interests, speed up your searches, and recognize you when you return. You may refuse to accept cookies by selecting that specific setting on your Web browser. If you choose this setting, you may be unable to access certain parts of our site. Unless you have set your browser to refuse cookies, our system will install cookies when you visit our site.

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AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, that you are the age of majority, or that you have consented to allow minor dependents to use this site.

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CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy anytime, so please review it regularly. Changes and clarifications will take effect immediately upon their posting on the website.

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QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or want more information, contact our Privacy Compliance Officer.